For suppliers

Offer your vacuum furnace parts on SmartFurnace

List your parts, receive quote requests our team has already checked, and answer with a price and a delivery time.

New accounts are approved by our team, usually within 1 business day.

How requests reach you

A customer opens the furnace in 3D in VFA and finds the part on the model or in the parts catalog.
They see the product you matched with that part and ask for a quote.
Our team reviews the request and passes it on to you; you are told in the app and by e-mail.
You answer with a price and a lead time; the customer compares the offers for the same part side by side and decides.

Suppliers of vacuum furnace parts: main furnace parts, instrumentation and hardware, control-cabinet components.
Companies that supply complete vacuum furnaces, horizontal or vertical.

Product catalog: name, part number and description; optionally a STEP file, a PDF link and a link to your product page.
Each product is matched to a part of the furnace model, or listed as a complete furnace.
Customers find it when they open that part in the 3D furnace model or in the parts catalog.
Quote requests are reviewed by our team before they reach you.
You answer each request with a unit price, currency (EUR, USD or TRY), delivery time in weeks and your notes — or you decline it.
You can add the date the offer is valid until and a PDF offer document, and correct your offer until the customer decides; they are told.
Status tracking: waiting for your answer, quoted, accepted or declined by the customer; an accepted offer becomes an order.
You hear in the app and by e-mail when a request reaches you and your offer is accepted, and in the app on delivery.
Questions about a furnace part go straight to our team from the 3D model.
Order tracking: you move an accepted offer through Ordered → Being prepared → Shipped → Delivered and add the tracking number; the customer is told.
Add products one by one or in bulk by CSV; mark what is in stock, and customers see your company in the part's stock list.
Customers looking for a part nobody supplies are told automatically when you list it.
Requests waiting for your answer are recalled to you once a day after three days.

Create a SmartFurnace account.
Once the account is approved, open Settings and send the supplier application with your company name.
Our team reviews the application and tells you the result by e-mail.

The Supplier Portal appears in the app menu.
Add your products and match them to furnace parts.
Answer the quote requests you receive and update accepted orders step by step until delivery.

Your product list shows no prices; a price exists only in your answer to a request.
Customers see your company name; your e-mail address is shown to a customer only after you have sent an offer.
You see who sent a request (name, company, e-mail) once our team has passed it on to you.
Payment and shipping themselves are arranged between you and the customer; the platform shows the order steps and the tracking number.

Create an account first; the supplier application is in Settings.

New accounts are approved by our team, usually within 1 business day.